Tough conversations are part of every workplace. The problem is most managers go into them without a plan. They react instead of responding. They push when they should pause. They walk out of the room without the outcome they needed.

S.T.E.A.D.Y is a conversation framework built for exactly these moments.

In this 30-minute live session, Carlie Bell, Director of Consulting at Citation Canada, breaks down each step and shows you how to apply it to the conversations that matter most at work.