Workplace investigations: A step-by-step guide

When a complaint or incident occurs, knowing what to do and when can mean the difference between a fair outcome and a costly one.

This free guide walks you through the full process, including when an investigation is legally required, who should be involved, and how to document findings that hold up to scrutiny.

What the guide covers:

  • When a workplace investigation is required
  • Who should and should not be on the investigation team
  • How to conduct interviews and gather evidence
  • What a final investigation report needs to include

Whether you are building a process for the first time or looking to strengthen what you already have, this guide is your starting point.

 

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"The customer service at Citation Canada is outstanding, the quickness of daily customer support given when facing a smaller problem really helps when our employees have specific time scheduled to their training and we can get the problem solved with them that same day. I am often explained the WHY of the problem as well. Which helps build great communication and realistic expectationd between I, the administrator, and the HR Downloads employee."

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- Amanda
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"Outstanding. I had no idea how easy the system is to use. The customer service and advice is outstanding. They have truly captured the market by offering HR services to small to mid size companies. What a great idea and I love the system is Canadian as well. Citation Canada is worth the cost and we are extremely happy with the product. I would highly recommend this product and service."

- Michelle